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Communication Skills Applied

Virtual Meeting Etiquette (CA015)


Description

It’s virtual meeting time. But before you press the “Join” button, are you sure you’re ready? After all, there are a few things that could go wrong. Your internet might drop and freeze you in time. Or your microphone could fail, leaving your confused colleagues repeating, “No, I still can’t hear you, I think you’re on mute.” Issues like these can damage your professional reputation, even if they’re not intentional. 


The good news is you can avoid potentially negative situations by observing the right meeting etiquette. You’ll need to prepare your space and equipment correctly before your meeting. And it’s a good idea to identify the best ways to communicate in a virtual environment. You’ll also need to demonstrate professionalism, even though you’re not in the office.    


By the end of this course, you’ll be able to: 

  • Describe ways to prepare effectively for virtual meetings 
  • Identify key communication skills for effective virtual meetings 
  • Describe best practices to demonstrate professional behavior during virtual meetings


Why take this course? 


Virtual meetings are an essential part of hybrid working, and following proper etiquette in them is vital. This course will help you prepare for virtual meetings and explain how to communicate effectively in them. It’ll also give you some best-practice advice for presenting your most-professional self in virtual meeting environments.


15 mins | SCORM | Infographic

Content
  • Virtual Meeting Etiquette
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever